PRIVACY POLICY

 

Introduction

Windmill Productions cares about the privacy of your personal information and is committed to protecting it.  These terms and conditions explain what information we collect about you, what we do with that information and how we handle it.

We may change these terms and conditions from time to time and where appropriate we will notify you of this by email.  We encourage you to review this page periodically.

 

What information do we collect?

We may collect the following information when you submit a form on our website:

• Your name

• Your address

• Your email address

• Your phone number

• Your responses to any survey we may ask you to take part in from time to time

 

How do we use your information?

We use your information to:

• Process your ticket booking

• Record your correspondence with us

• Keep you informed about our upcoming productions or special offers

 

How long do we keep your data for?

We will not retain your data longer than is necessary.  We will retain address and phone number data only for the duration required to enable your ticket booking.

We will retain your name and e-mail address to allow us to contact you with marketing information about Windmill Productions.  You can remove your contact details from our marketing list at any time by emailing unsubscribe@windmill-productions.com.

 

Protecting your data

We are committed to ensuring your personal data is secure.  We will never share your information with third parties unless we have your permission or are required to do so by law.  If you suspect any misuse or unauthorised access to your information please let us know as soon as possible at dpo@windmill-productions.com.

 

Your rights

You have the right to request a copy of all the personal information we hold about you. To do this, simply e-mail our Data Protection Officer at dpo@windmill-productions.com.

If you believe that any data we are holding on you is incorrect then please email us at dpo@windmill-productions.com.  We will correct any errors as quickly as possible.

You have the right to ask us to delete any data we hold on you subject to certain legal limitations.

You have the right to lodge a complaint about how we handle your data with the Information Commissioner’s Office (ICO).  You can contact the ICO at ico.org.uk

 

Website data we collect

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration.  This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site.  Some of the cookies we use are essential for the site to operate. Cookies are widely used to help make websites work, or work more efficiently, as well as to provide information to the owners of the site.  A cookie does not give us access to your computer or any other information that could identify you as an individual.  You can usually modify your browser settings to decline cookies if you prefer.   For more information on cookies, including how to disable them, please refer to aboutcookies.org.  Note Windmill Productions is not responsible for the content of external websites.

 

How to get in touch with us:

For the purpose of the GDPR Data Protection Act 25th May 2018 (the Act), the data controller is Windmill Productions. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our Data Protection Officer at dpo@windmill-productions.com